Monitoring third-party suppliers

Third-Party Supplier Monitoring helps you stay informed about potential security incidents affecting the vendors and services your organisation relies on.

By tracking your suppliers in Recon, you can receive alerts when news articles or intelligence sources report potential breaches or security incidents involving those suppliers.

This helps security teams maintain visibility into risks across their third-party supply chain.

Setting up supplier monitoring

You can add suppliers you want to monitor directly from the Third-Party Monitoring Alerts section in Recon.

To add a supplier:

1. Navigate to Tools → Alerts → 3rd Party Monitoring.
2. Open Third Party Monitoring Alerts.
3. Select Add supplier.
4. Enter the supplier name (for example Microsoft, ServiceNow, or WordPress).
5. Specify the service they provide to your organisation (optional).
6. Select a priority level: P1 – Critical P2 – Important P3 – Standard
7. Add optional notes describing how the service is used in your organisation.
8. Click Add supplier to save.

You can repeat this process to monitor all suppliers relevant to your organisation.  

Receiving and reviewing alerts

Once suppliers have been added, Cytidel will monitor news and intelligence sources for mentions of potential breaches involving those suppliers.

When a relevant mention is detected: You will receive email alerts highlighting the potential incident. Alerts will also appear in the Recent Mentions table for review inside the platform.  

This allows your team to quickly review new reports and assess whether further investigation or action may be required.